Frontline Leadership Program

Turn Supervisors

Into Leaders

What does poor leadership and employee engagement mean for your business? Consider these statistics from Gallup:

40 percent of employees blame their bad days on ineffective managers.
Frustrated and disengaged employees cost companies billion dollars a year in lost revenue due to sub-par performance and high turnover.

If employee engagement is a pervasive issue in your organization, the solution does not lie in penalizing the worker.

Instead, it’s essential to take a look at your frontline supervisors to see if their leadership is as effective as it could be.

About Frontline Leadership

[for Supervisors and Managers]

Front Line Leadership is a flexible, 10-module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. Leaders learn to deliver clear direction, coach employees, and provide effective feedback. The ultimate goal of the training is to enable leaders to create work environments that foster employee engagement, improve performance, and increase employee satisfaction.

Program Objectives

Understand the skills, behaviors, and attitudes needed for effective leadership
Provide tools for connecting and engaging teams and individual reports
Understand the psychology of employee engagement and satisfaction
Learn skills for analyzing employee developmental needs and customize an approach for improving employee performance
Learn communication skills needed to coach, provide feedback, initiate change, and manage conflict
Develop skills in creating high performing teams

Program Content

Understanding Leadership and Role of the Leaders
Decision making & Problem Solving
Managing different personalities
Motivating and engaging employees
Nurture the Culture of Teamwork, Collaboration and Performance
Communication effectiveness
Managing Performance I - Providing clear Vision & Direction,
Managing Performance II - Employee Development Model
Coaching for holistic development
Managing conflict
Managing change

What outcomes can i expect from the Frontline program?

Some of the outcomes of the Front Line Leadership program include:

Reduced conflict and employee complaints
Improved morale on the team
Improved leader confidence and competence
More productive communication and relationships between leader and direct reports
Effective use of coaching and feedback
Increase in employee engagement and satisfaction
Improved employee performance
Improved workplace environment

What problems does this training address?

Poor communication skills
Lack of confidence in leader role
Poor coaching or mentoring skills
Inability to provide clear work direction
Inability to build cohesive teams
Low morale/ engagement of team
Top down rather than collaborative leadership style
Inability or unwillingness to properly address poor performance
Complaints from individual contributors regarding supervisor behavior
Harassment / inappropriate comments
Inability to personally manage emotions under stress

Regards,

Meritt Learning Center

Meritt HR Consultants Pvt. Ltd.
E-mails: training@merittconsultants.com;
Telephones: +91-7428466822
Website: www.merittconsultants.com

Frontline Leadership Program - Turn Supervisors Into Leaders

Course Overview

Frontline Leadership Program

Turn Supervisors

Into Leaders

About Frontline Leadership

[for Supervisors and Managers]

Schedule of Classes

Course Curriculum